Contractor Partner Services Agreement
KEY PRINCIPLES
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GIG-Space owns the rights to the GIG-Space Contractor Website/App. This connects you with Job Providers so you can elect to provide Contracting Services to them. Gig-Space.com Pty Ltd provides GIG-Space Services to you, which are related to your use of the GIG-Space Contractor Website/App.
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When you provide Contracting Services to Job Providers, you are contracting directly with them. You do not provide services to Gig-Space.com Pty Ltd or GIG-Space.
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If you enter into this Agreement, you do so as an independent provider of Contracting Services to Job Providers. In doing this, you agree that you are conducting or undertaking your own business, and you are not an employee or worker of Gig-Space.com Pty Ltd or GIG-Space.
- As you are independent, you have certain rights and responsibilities:
- your rights include the option to choose if, when and where you use the GIG-Space Contractor Website/App. You are under no obligation to use the GIG-Space Contractor Website/App or provide Contracting Services, including while using the GIG-Space Contractor Website/App. You may accept, reject or cancel Requests at your discretion; and
- your responsibilities include providing your own equipment (for example, a car and phone), maintaining responsibility for your own tax and insurance arrangements, carrying the risk of providing Contracting Services, obtaining the licenses and Website/Approvals required to provide Contracting Services, and complying with all Website/Applicable laws including relevant rideshare, discrimination, and safety legal requirements.
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There is no obligation of exclusivity under this Agreement. You may work with competing businesses or engage in any other occupation or business at any time, including while logged into the GIG-Space Contractor Website/App or providing Contracting Services.
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Please read these terms carefully. They include information about your responsibilities and how you, GIG-Space, and Gig-Space.com Pty Ltd may change or end the Agreement.
This Contractor Partner Services Agreement is entered into between you, GIG-Space (Gig-Space) and Gig-Space.com Pty Ltd Pty Limited ACN 678 627 677 (Gig-Space.com Pty Ltd) (together known as the parties).
1. Entering Into an Agreement
(a) Once you agree to these terms, you enter into an agreement with GIG-Space and Gig-Space.com Pty Ltd (the Agreement). By clicking “Yes, I agree” you expressly acknowledge that you have read, understood, and taken steps to thoughtfully consider the consequences of this Agreement, that you agree to be bound by the terms and conditions of the Agreement, and that you are legally competent to enter into this Agreement with Gig-Space.com Pty Ltd and GIG-Space.
(b) The Agreement consists of (a) Supplemental Terms; and (b) these terms. The document that is earlier in the list will apply if there is any conflict between them. The Key Principles referred to above do not form part of this Agreement.
2. Term of the Agreement
This Agreement starts on the date that you accept the terms and will continue until terminated in accordance with section 15.
3. Requests and License
(a) If you satisfy the requirements to gain access to the GIG-Space Contractor Website/App in section 6:
- (i) GIG-Space will grant you a license to use the GIG-Space Contractor Website/App during the term of this Agreement; and
- (ii) For a service fee and payment of any other fee under this Agreement, Gig-Space.com Pty Ltd will provide the GIG-Space Services to you.
4. Relationship Between the Parties
(a) In entering into this Agreement:
- (i) You represent to GIG-Space and Gig-Space.com Pty Ltd that you operate a business providing Contracting Services and that you intend to enter into this Agreement as an independent business of offering Contracting Services to Independent Contractors;
- (ii) GIG-Space and Gig-Space.com Pty Ltd each offer to enter into this Agreement with you in reliance on your representation under section 4(a)(i); and
- (iii) The parties agree and acknowledge that they do not intend to create an employment, independent contractor or worker relationship between you and Gig-Space, Gig-Space.com Pty Ltd or their Affiliates, or create a legal partnership, joint venture or give you the authority to bind Gig-Space, Gig-Space.com Pty Ltd or their Affiliates or hold yourself out as our employee, worker, agent, legal partner or authorized representative.
(b) Except as otherwise offered in this Agreement, Gig-Space, Gig-Space.com Pty Ltd or their Affiliates will not direct or control you generally or in connection with your performance of Contracting Services, including your acts or omissions.
(c) There is no obligation of exclusivity under this Agreement. That means you:
- (i) Retain the complete right to use other Website/Applications that connect you with on-demand work and/or to engage in any other occupation or business (including with competitor businesses) at any time, including while logged into the GIG-Space Contractor Website/App or while providing Contracting Services; and
- (ii) Are under no obligation to use the GIG-Space Contractor Website/App or offer Contracting Services.
5. Your Obligations and Rights
5.1 Provision of Contracting Services
(a) You can log into the GIG-Space Contractor Website/App if, when, where, and for how long, you choose.
(b) You may accept, reject or ignore Requests at your absolute discretion.
(c) You may also cancel accepted Requests. Repeated cancellations of accepted Requests may breach the Community Guidelines and/or result in action being taken on your account.
(d) It is your responsibility to offer all necessary equipment, tools, and other materials necessary to offer Contracting Services to Independent Contractors, at your own cost.
(e) When you offer Contracting Services using the GIG-Space Contractor Website/App, you must at all times do so safely and in a professional manner with due skill, care, courtesy, and diligence. In addition, you must comply with the Community Guidelines and other Policies, and all laws that regulate or apply to you as an offeror of contracting services. This includes:
- (i) Applicable discrimination laws, including requirements to offer Contracting Services to Independent Contractors with assistance animals. These apply in each State and Territory of Australia; and
- (ii) Applicable safety and point-to-point legislation, including in relation to fatigue management. This may also include complying with reasonable instructions issued by Gig-Space.com Pty Ltd as an offer licensed under applicable point-to-point legislation.
(f) In addition, when offering Contracting Services, you do so as a person conducting a business or undertaking, which means you may have obligations under safety contracting laws. You must promptly notify Gig-Space.com Pty Ltd of any accidents and any other notifiable incidents required by applicable law that occur while providing Contracting Services to Independent Contractors.
5.2 Your Relationship with Independent Contractors
(a) By offering Contracting Services, you create a direct business relationship and direct contract for the provision of those Contracting Services with that Contractor. You acknowledge and agree that:
- (i) Neither Gig-Space, Gig-Space.com Pty Ltd nor their Affiliates are a party to the contract between you and the contractor;
- (ii) Neither Gig-Space.com Pty Ltd, GIG-Space nor their Affiliates are responsible or liable for acts or omissions of any Contractor in relation to the Contracting Services;
- (iii) You are solely responsible for liabilities to Independent Contractors or other third parties that directly arise from your acts or omissions; and
- (iv) You carry out your own trade and business when providing Contracting Services (including while using the GIG-Space Contractor Website/App).
- (v) It is your responsibility that the onboarding information, regarding the job contracted, including but not limited to OHS, emergency contact details, emergency procedures, is provided and understood to the Contractor. You will need to confirm this prior to the job being activated.
- (vi) It is your responsibility to view all mandatory certificates, licenses, etc. of the Contractor, prior to them undertaking the work.
5.3 Your Account
(a) The provision of Contracting Services using the GIG-Space Contractor Website/App requires you to have access to a mobile phone and an active data plan. It is your responsibility to acquire and maintain a mobile device, and an active data plan, that can operate the GIG-Space Contractor Website/App at your own cost.
(b) The provision of contracting services is regulated in each State and Territory. This means that your account for the GIG-Space Contractor Website/App, which is verified against the licences/certifications/qualifications needed in the Territory in which you are based to legally provide Contracting Services, is personal to you. They cannot be licensed, shared, or modified. You must notify GIG-Space if anyone else has or may have accessed your account, and you must keep your login details confidential. Of course, despite this, you are under no obligation at any time to use the GIG-Space Contractor Website/App.
5.4 How Do Ratings Work?
(a) After using Contracting Services, a rating from the contractor will be prompted by the GIG-Space Website/App to rate your Contracting Services, and you will be prompted to rate your Contractor. This can also include comments or feedback, which, along with the rating, you agree to offer in good faith. Feedback and ratings are GIG-Space Data.
(b) Gig-Space and their Affiliates are not required to verify any feedback or ratings. GIG-Space may edit or remove comments if they include obscenities, objectionable content, or Personal Data, or if they violate Law or the Community Guidelines.
6. Licences, Permits, and Your Contracting Vehicle
6.1 Your Licences and Visas/Work Permits
(a) Before you provide Contractor Services or accept Requests on the GIG-Space Contractor Website/App, you must at all times meet Gig-Space.com Pty Ltd's requirements as communicated to you via the GIG-Space Contractor Website/App or Gig-Space.com website during the sign-up process or otherwise notified to you from time to time in accordance with this Agreement. These include requirements that you:
- (i) Hold all valid licences, insurances, permits, approvals, and authority necessary or required by Gig-Space.com Pty Ltd for you to offer Contracting Services in the Territory;
- (ii) Offer Gig-Space.com Pty Ltd with any other information that Gig-Space...
(b) You must:
- (i) Offer Gig-Space.com Pty Ltd with a valid Tax Business Number;
- (ii) At all times comply with any applicable conditions on your licences, offering Contracting Services using the GIG-Space Contractor Website/App; and
- (iii) Notify Gig-Space.com Pty Ltd immediately of any changes to your licences.
(c) Gig-Space.com Pty Ltd or its Affiliate will arrange for a secure check of your evidence of identity document(s) offered as part of the GIG-Space Contractor Website/App sign-up process (for example, your passport or birth certificate), with a third-party. You confirm that you are authorised to offer such document(s) to us and you consent to the document(s) being checked with the document issuer or official record holder, whether directly or via a third-party, for the purpose of confirming your identity. You acknowledge and agree that where an international passport is used as proof of identity, Gig-Space.com Pty Ltd or its Affiliate may check that the identity details on your passport match the identity details on your current visa.
7. Fees and Payment
7.1 Payment of Contracting Fee
(a) You need to pay a Contracting Fee for each job completed for the job offered. Except as otherwise stated in this Agreement, the Contracting Fee is the only payment you will provide to the Independent Contractors for the provision of Contracting Services.
(b) GIG-Space is required to pay the contracting fee to the Contractor, less any platform service fees, upon sign-off of the contracting services by you.
7.2 Calculation of Contracting Fee
(a) You are required to agree on a contracting fee with the Contractor. The Contractor can offer a fee that they are willing to accept, and you may accept or reject this fee. You may place an alternative fee for the job, being either higher or lower than the published fee. The Contractor is under no obligation to accept this.
7.3 Payment of Tips and Promotions
(a) The Contracting Fee does not include any tips. You or your customers may pay tips, either directly to you in cash or through the Website/App. Gig-Space.com Pty Ltd will collect tips made through the GIG-Space Platform on your behalf and remit the full amount of the tips to you on behalf of the Contractor. Gig-Space.com Pty Ltd will not apply a fee to any of your tips.
(b) From time to time, and to market the GIG-Space Contractor Website/App or a feature or functionality to you, Gig-Space.com Pty Ltd may, at its discretion, offer a promotion or incentive to you if you satisfy certain conditions determined by Gig-Space.com Pty Ltd and communicated to you (in promotional materials, via text or in-app message, email, or another method). You are under no obligation to participate in any incentive offering. Any incentive payment is subject to the applicable conditions and is inclusive of GST (if any).
7.4 Adjustments to the Contracting Fee
(a) Gig-Space.com Pty Ltd is permitted to withhold payment of the Contracting Fee (or if the Contracting Fee has already been paid, require reimbursement of the Contracting Fee from you to the Contractor) for a particular Contracting Service you offer if:
- (i) The applicable Contracting Services were not completed;
- (ii) You have made a complaint related to the contractor's acts or omissions and Gig-Space.com Pty Ltd has taken reasonable steps to verify the veracity of the complaint; or
- (iii) Suspected fraudulent activity or misuse of the GIG-Space Contractor Website/App has been detected.
(b) Gig-Space.com Pty Ltd’s decision to withhold payment or require reimbursement of a Contracting Fee under section 7.4(a) must be exercised in a reasonable manner.
(c) You can increase the contracting fee for the Contractor if the terms of the contracting service change (i.e., increased time or scope). This is to be agreed upon by both parties.
7.5 Service Fee and Other Fees
(a) The Service Fee for the use of the platform is calculated as a percentage of the total of any:
- (i) Contracting Fee;
- (ii) Additional agreed to Fee; and
- (iii) Other fee referred to under section 7.5(b), excluding any tips, levies or other fees that Gig-Space.com Pty Ltd has determined should be exempt from the Service Fee.
The Service Fee you will pay is as follows:
- (i) For normal casual contracting services, and “Extended” contracting services, a 5% fee. This is payment at completion of the Job and added onto the agreed Contracting fee.
- (ii) For Full Time contracting Services, where you offer the Contractor a full time position, a 5% fee will be calculated on the contract term, or equivalent to 1 year's wages. In this instance, you will make all payments to the Contractor direct, and make any legal deductions as required. The service fee of 5% for the Contractor will also be paid by you to GIG-Space on the Contractor's behalf, and deducted in 5 installments each month from the first 5 monthly payments of work.
(b) Subject to section 7.6(c), Gig-Space.com Pty Ltd may:
- (i) Adjust the Service Fee or other fees and charges referred to in section 7.6(d), or introduce a new model to determine the Service Fee or other amounts payable by you; and/or
- (ii) Change the Contracting Fee Calculation.
(c) GIG-Space or Gig-Space.com Pty Ltd will notify you, in accordance with section 16.2, at least 30 days before making any change to the Service Fee or Contracting Fee Calculation that GIG-Space and Gig-Space.com Pty Ltd reasonably regard as detrimental to your rights under this Agreement (including any change that results in any increase to the Service Fee or the introduction of a new Service Fee model).
(d) Gig-Space.com Pty Ltd may also charge other fees, surcharges or other amounts to you in certain circumstances in consideration for providing the GIG-Space Services to you, as outlined on the Gig-Space.com website (for example, a booking fee to help cover Gig-Space.com Pty Ltd’s operational costs, and city or state-based charges).
7.6 Payment Processing
(a) You appoint Gig-Space.com Pty Ltd as your limited payment collection agent solely for the purpose of accepting payments from you on behalf of Independent Contractors. Payment made by you to Gig-Space.com Pty Ltd (or its Affiliates) will be considered the same as payment made directly by you to the Independent Contractor, including without limitation where Gig-Space.com Pty Ltd or its Affiliates collects payment on your behalf prior to the commencement of the contracting services. You acknowledge and agree that Gig-Space.com Pty Ltd’s obligations under this section 7.6 may be performed by one or more of Gig-Space.com Pty Ltd’s Affiliates.
(b) You agree to make payment prior to the job being started, for the agreed amount of the job. This will be held in Trust by GIG-Space, until confirmation that the job has been completed. It is understood that the Contractor is not obliged to undertake the job unless this payment has been premade. Failure to make payment may result in the Contractor taking up other work and canceling the job offered by you.
(c) If you have agreed to adjustments, discounts, or deductions from the Contracting Fee (such as insurance payments), Gig-Space.com Pty Ltd will make those and determine the order of those adjustments, discounts, or deductions.
(d) If Gig-Space.com Pty Ltd discovers payment errors that result in additional amounts being paid to you, or there is an adjustment required under section 7.4(a), Gig-Space.com Pty Ltd may deduct the amount from future fees, debit the amount from your card or bank account, or seek reimbursement by other lawful means. Gig-Space.com Pty Ltd will inform you in writing if it exercises its right under this section 7.6(d), and must exercise its right in a reasonable manner.
7.7 Provision of Invoices and Receipts
(a) As part of the GIG-Space Services, Gig-Space.com Pty Ltd offers you a system for receiving tax invoices/receipts from Independent Contractors.
(b) Upon the completion of the Contracting Services, Gig-Space.com Pty Ltd will issue a receipt from the Job Offer on your behalf, setting out a breakdown of the amounts charged for the Contracting Services.
7.8 Goods and Services Tax and Other Taxes
(a) In relation to the Contracting Services you offer using the GIG-Space Contractor Website/App, you are responsible for completing all Tax registration obligations, for calculating and remitting all Liabilities for Taxes related to your provision of Contracting Services as required by Law, and for providing Gig-Space.com Pty Ltd with all relevant business and Tax information. Gig-Space.com Pty Ltd (or its Affiliate) may, as required by Law, withhold, deduct or collect and remit from payments due to you under this Agreement, any Taxes payable by Gig-Space.com Pty Ltd (or its Affiliate) resulting from your provision of Contracting Services using the GIG-Space Contractor Website/App, or other Taxes or amounts that Gig-Space.com Pty Ltd (or its Affiliate) is otherwise required to withhold, deduct or collect in relation to you or any payments due to you under this Agreement. Gig-Space.com Pty Ltd (or its Affiliate) may offer information regarding or in relation to payments due to you under this Agreement, and Taxes or other amounts withheld, deducted, collected or remitted directly to Tax or other governmental authorities, if required by Law. If Gig-Space.com Pty Ltd (or its Affiliate) withholds, deducts or collects any such Taxes you will not be entitled to receive any additional amount from Gig-Space.com Pty Ltd (or its Affiliate) on account of such Taxes.
(b) For the purposes of the Tax law, Gig-Space.com Pty Ltd supplies to you the GIG-Space Services in consideration for the Service Fee (and where applicable, other fees, surcharges or amounts).
(c) Except to the extent otherwise specified in this Agreement, any amounts payable by you under this Agreement are exclusive of GST. If GST is payable on any supply by Gig-Space.com Pty Ltd made under this Agreement, for which the consideration is not expressly stated to include GST, you agree to pay Gig-Space.com Pty Ltd an additional amount equal to the GST at the same time that the consideration for the supply, or the first part of the consideration for the supply (as the case may be), is to be offered. In this Agreement, GST that is payable by Gig-Space.com Pty Ltd includes GST that is payable by the representative member of Gig-Space.com Pty Ltd’s GST group.
(d) You acknowledge and agree that the Contracting Fee, and other fees and charges charged by the Contractor are calculated inclusive of any applicable taxes (in particular GST). Gig-Space.com Pty Ltd shall calculate the Service Fee on the tax-inclusive amount of the relevant fees and charges you charge.
8. Intellectual Property
8.1 Ownership of Intellectual Property Rights
Gig-Space, certain of its Affiliates, and their respective licensors own all rights in the GIG-Space Contractor Website/App and all GIG-Space Data, including all intellectual property rights associated with them. The only rights granted to you to the GIG-Space Contractor Website/App or GIG-Space Data are the rights set out in this Agreement. All rights not granted under this Agreement by Gig-Space, certain of its Affiliates, and their respective licensors are expressly reserved.
8.2 Your Right to Use the GIG-Space Contractor Website/App
Subject to you complying with your obligations under this Agreement, GIG-Space grants you a non-exclusive, non-transferable, non-sublicensable, non-assignable licence to use the GIG-Space Contractor Website/App during the term of this Agreement. You may only install and use the GIG-Space Contractor Website/App on your mobile device to offer Contracting Services and to track Contracting Fees.
8.3 Restrictions on the Use of the GIG-Space Contractor Website/App or GIG-Space Data
(a) You are responsible for maintaining the integrity of information relating to your access and use of the GIG-Space Contractor Website/App, including any password, login, or key information.
(b) Without limiting any other part of this Agreement, you must not share (or enable sharing of) the GIG-Space Contractor Website/App or any information referred to under section 8.3(a) or any other GIG-Space Data with a third party (including any aggregators), except to the extent required by Law. Account sharing or having unauthorized duplicate accounts is in breach of the Community Guidelines and may result in action being taken on your account. Also, you must not copy, modify, distribute, sell or lease any part of the GIG-Space Contractor Website/App or GIG-Space Data, reverse engineer or attempt to extract the source code of any of Gig-Space's software (other than as permitted by Law) or use the GIG-Space Contractor Website/App other than in accordance with this Agreement. If this Agreement or the licence granted to you under section 8.2 terminates for any reason, you must promptly delete the GIG-Space Contractor Website/App from your mobile device.
8.4 GIG-Space Names, Marks or Works
Other than as required by Law or as expressly permitted by GIG-Space or its Affiliate, you must not use any of Gig-Space’s or its Affiliates’ names, logos, colours, trademarks, service marks, copyrights, slogans, or other identifying symbols or indicia (registered or unregistered) of ownership or copyright (GIG-Space Names, Marks, or Works as applicable). You must not create or register any:
- (a) business names,
- (b) URLs,
- (c) domain names,
- (d) software application names or titles, or
- (e) social media handles or profiles that include GIG-Space Names, Marks, or Works or any confusingly or substantially similar mark, name, or title.
You must not use GIG-Space Names, Marks, or Works as your social media profile picture or wallpaper without Gig-Space's express written permission. You must not purchase keywords (including Google AdWords) that contain any GIG-Space Names, Marks, or Works and you must not display any GIG-Space Names, Marks, or Works on your Contracting Vehicle or wear a uniform or any other clothing displaying any GIG-Space Names, Marks, or Works (unless Gig-Space.com Pty Ltd has agreed otherwise, or if required by Law). For clarity, you may wear clothing or a uniform that displays any name, marks, or works associated with your own independent business of providing Contracting Services.
Also, you must not register, or attempt to register, or otherwise use or claim ownership of any GIG-Space Names, Marks, or Works. If GIG-Space grants you any right to use any GIG-Space Marks, the rights of an authorised user under section 26 of the Trade Marks Act 1995 (Cth) are expressly excluded from the licences granted under this section 8.4.
9. Privacy
(a) The terms and conditions of the GIG-Space Privacy Notice will apply to the collection, use, and processing of your Personal Data. This includes your location data, which you must offer as a condition of your receipt of the Request.
(b) You must comply with all applicable Data Protection Laws in connection with the Contracting Services you offer using the GIG-Space Contractor Website/App and your activities under this Agreement.
(c) Without limiting the general obligation under section 9(b):
- (i) you must only use Personal Data for the purpose of providing the Contracting Services, and you must not retain any Personal Data for longer than it takes to fulfil the relevant Request;
- (ii) you must maintain appropriate measures to protect the integrity, security, and confidentiality of all Personal Data against any anticipated threats or hazards, and/or unauthorised access to or use of such data;
- (iii) you must promptly tell GIG-Space and Gig-Space.com Pty Ltd if you become aware of any actual or reasonably suspected unauthorised access, modification, use, disclosure, loss of, or interference with Personal Data (Data Breach); and
- (iv) you must promptly offer GIG-Space and Gig-Space.com Pty Ltd any information or assistance reasonably requested by either of them for the purposes of investigating and responding to any non-compliance with this section 9, any Data Breach, or a request from a Contractor for a party's compliance with Data Protection Laws.
Nothing in this section prevents you from separately contacting a Job Contractor using information you have obtained outside of the GIG-Space Contractor Website/App and/or providing Contracting Services directly to a Job Offerer, or establishing a separate business relationship with a Contractor, outside of this Agreement.
10. Modern Slavery Prohibition
You must not engage in any practice which would violate any national or international law regarding slavery, human trafficking, debt bondage, child labour, or deceptive recruitment for labour or services (“Modern Slavery”). You must notify Gig-Space.com Pty Ltd as soon as you become aware of any actual or suspected risk or instance of Modern Slavery in a supply chain that has a connection with this Agreement. You can report any instances of Modern Slavery to Gig-Space.com Pty Ltd through the Help section under Safety in the GIG-Space Website/App.
11. Representations and Warranties
11.1 Your representations and warranties
You represent and warrant throughout the term of this Agreement that:
- (a) you have full power and authority to enter into this Agreement and perform your obligations under this Agreement;
- (b) you have not entered into, and during the term of this Agreement will not enter into, any agreement that would prevent you from complying with this Agreement;
- (c) you will comply with all applicable Laws in relation to your performance of this Agreement and use of the GIG-Space Contractor Website/App; and
- (d) any information that you offer to Gig-Space.com Pty Ltd and/or GIG-Space in connection with this Agreement is accurate, complete, and up-to-date.
11.2 General disclaimer
(a) This section 11.2 applies only to the maximum extent permitted by applicable Law and does not (and is not intended to) override any rights that you have pursuant to applicable Law, including the Australian Consumer Law.
(b) You acknowledge and agree that Gig-Space.com Pty Ltd makes no guarantee that you will receive Requests via the GIG-Space Contractor Website/App.
(c) Except as required under the Consumer Law, Gig-Space, Gig-Space.com Pty Ltd and their Affiliates make no representations, and expressly disclaim all warranties, express or implied, regarding the GIG-Space Contractor Website/App or any portion of them. GIG-Space offers the GIG-Space Contractor Website/App 'as is' and 'as available'. Without limitation, GIG-Space does not guarantee the availability or uptime of the GIG-Space Contractor Website/App or that access or use of the GIG-Space Contractor Website/App will be uninterrupted or error-free. You acknowledge that the GIG-Space Contractor Website/App may be unavailable due to scheduled maintenance or network failure or limitations, delays, and other problems inherent in the use of the internet and electronic communications. Gig-Space, Gig-Space.com Pty Ltd and their Affiliates make no representations, warranties, or guarantees as to the actions or inactions of the Rider, or the availability of the GIG-Space Contractor Website/App.
12. Indemnification
(a) You must indemnify, defend (at Gig-Space's or Gig-Space.com Pty Ltd’s option) and hold harmless Gig-Space, Gig-Space.com Pty Ltd, their Affiliates, and their respective directors, officers, employees, and agents from liability of any of them arising out of or related to any of the following:
- (i) your failure to comply with any provisions of this Agreement;
- (ii) your breach of applicable Law or Tax obligations; or
- (iii) third-party claims directly or indirectly related to your provision of Contracting Services or use of the GIG-Space Contractor Website/App.
(b) Your liability under this section 12 will be reduced proportionally if, and to the extent that, GIG-Space or Gig-Space.com Pty Ltd or their employees or agents directly caused or directly contributed to any of the matters described in section 12(a).
13. Limitation of Liability
(a) In no event will Gig-Space, Gig-Space.com Pty Ltd and their Affiliates be liable for any claim for any indirect, wilful, punitive, incidental, exemplary, special or consequential damages or for your or any third party’s property damage or loss, or loss or inaccuracy of data, or loss of business, revenue, profits, use or other economic advantage arising out of or related to your use of the GIG-Space Contractor Website/App or your provision of Contracting Services, whether based on contract, tort, or any other legal theory, even if Gig-Space, Gig-Space.com Pty Ltd and their Affiliates have been advised of the possibility of such damages.
(b) Subject to section 13(c), in no event will Gig-Space’s and Gig-Space.com Pty Ltd's combined total cumulative liability of each and every kind to you under this Agreement exceed the aggregate amount of Contracting Fees actually remitted or due to you under this Agreement in the six-month period immediately preceding the event giving rise to the relevant claim.
(c) This section 13 Website/Applies only to the maximum extent permitted by Website/Applicable Law and does not (and is not intended to): (i) override any rights that you have pursuant to Website/Applicable Law, including the Australian Consumer Law; or (ii) Website/Apply to any damage or loss arising from death, personal injury or damage to tangible property d
14. Insurance
(a) You must, at your cost, take out and maintain:
- (i) Public Indemnity and Public Liability Insurance
- (ii) Workers' compensation insurance, as required by applicable Law. Where permitted by applicable Law, you may choose to maintain occupational accident insurance in place of workers' compensation insurance or, at your risk, not insure yourself against industrial injuries.
(b) For your workers' compensation insurance, neither Gig-Space.com Pty Ltd nor GIG-Space is required to maintain or provide you with workers' compensation insurance or any other occupational injury insurance.
15. Termination
15.1 Termination by you
You are under no obligation to use the GIG-Space Contractor Website/App or to accept Requests while using the GIG-Space Contractor Website/App. If you choose to stop using the GIG-Space Contractor Website/App, you may do so without giving GIG-Space or Gig-Space.com Pty Ltd any notice, or you may terminate this Agreement and cease receiving the GIG-Space Services without notice.
15.2 Termination by Gig-Space.com Pty Ltd and GIG-Space
(a) Subject to any requirements under applicable Law, GIG-Space or Gig-Space.com Pty Ltd may, acting reasonably, terminate this Agreement in its entirety by giving you 30 days' prior written notice of termination, for any legitimate business, legal or regulatory reason.
(b) GIG-Space may also immediately restrict or remove your access to the GIG-Space Contractor Website/App, and provide you with written notice of the restriction or removal, if:
- (i) you commit a material breach of this Agreement; or
- (ii) an act or omission by you, in Gig-Space’s reasonable judgment, is: (a) in breach of applicable Laws; (b) in violation of the Community Guidelines or any other Policy; or (c) creates a risk to the health and safety of yourself or others, including in relation to fatigue.
(c) GIG-Space may temporarily restrict your access to the GIG-Space Contractor Website/App if it or an Affiliate is investigating an alleged breach referred to under section 15.2(b) (including in response to complaints from Independent Contractors about your conduct). There may be circumstances in which GIG-Space is unable to provide you with information about the alleged breach whilst an investigation is ongoing (either by GIG-Space and/or a third party such as the police).
(d) GIG-Space may, but is not obliged to, reinstate your access to the GIG-Space Contractor Website/App where conduct contrary to section 15.2(b) is capable of remedy and is remedied by you and documentation is provided to GIG-Space to confirm this.
15.3 Effect of Termination
Outstanding payment obligations and sections 1 (‘Entering into an agreement’), 5.3(b) (‘Your account’), 7.4 (‘Adjustments to the Contracting Fee’), 7.7(d) (‘Payment processing’), 7.9 (‘GST and other Taxes’), 8.1 (‘Ownership of intellectual property rights’), 8.3 (‘Restrictions on the use of the GIG-Space Contractor Website/App or GIG-Space Data’), 8.4 (‘GIG-Space Names, Marks or Works’), 9 (‘Privacy’), 11.2 (‘General disclaimer’), 12 (‘Indemnification’), 13 (‘Limitation of liability’), 14 (‘Insurance’) (to the extent that insurances are required to be maintained after the term), this section 15.3, 16 (‘General provisions’) and 17 (‘Definitions and interpretation’) shall survive the termination of this Agreement.
16. General Provisions
16.1 Notice
(a) Notices to GIG-Space and Gig-Space.com Pty Ltd under this Agreement may be provided via the GIG-Space Contractor Website/App or by post to the address specified below, or an updated address provided by a party to the other by notice under this section.
(b) Notices sent by post to Gig-Space.com Pty Ltd should be delivered to the registered address of GIG-Space Pty Ltd, or info@GIG-Space.com. Notices to you will be provided by email to the email address associated with your account or by posting on the portal available to you on the GIG-Space Contractor Website/App.
(c) A notice will be considered to be received: (i) on actual delivery, if sent via the GIG-Space Contractor Website/App or email (unless the sender receives notification that the email failed to be delivered); and (ii) 2 business days after the date of posting, if sent by post.
16.2 Modifications to this Agreement
(a) GIG-Space and Gig-Space.com Pty Ltd may, from time to time, modify, update or replace the terms and conditions of this Agreement by making the updated version of these terms, Supplemental Terms, or other information available to you (including via hyperlinks in this document) via the GIG-Space Contractor Website/App or by publishing a new version of that document or information on the Gig-Space.com website.
(b) If GIG-Space or Gig-Space.com Pty Ltd reasonably regards a modification to the Agreement or any Supplemental Terms as detrimental to your rights under this Agreement, GIG-Space and Gig-Space.com Pty Ltd will notify you at least 30 days before that modification is effective. During that 30-day period (and at any other time you choose), you have the right to terminate this Agreement in accordance with section 15.1.
(c) You will have consented to the modifications made under this section if you continue to use the GIG-Space Contractor Website/App after the modifications have come into effect.
16.3 Supplemental Terms
You may be asked to agree to supplemental terms to this Agreement, such as addendums or terms related to certain features and functionality, which may be modified by GIG-Space and Gig-Space.com Pty Ltd from time to time in accordance with section 16.2 (Supplemental Terms). Supplemental Terms are in addition to, and form a part of, this Agreement in accordance with section 1.
16.4 Governing law
This Agreement is governed by and construed in accordance with the laws of New South Wales, Australia, excluding its rules on conflicts of laws. The Vienna Convention on the International Sale of Goods of 1980 (CISG) will not apply.
16.5 Dispute Resolution
There are several mechanisms available to you to resolve any dispute, conflict, claim or controversy arising out of or in connection with or relating to the GIG-Space Services or this Agreement, including those relating to its validity, its construction, or its enforceability (any “Dispute”). GIG-Space or its Affiliate operates a complaints process for resolving Disputes that allows you to make complaints about GIG-Space or Third Parties. GIG-Space or its Affiliate will operate this complaints process in a reasonable manner. In addition, you may have rights to make a complaint to relevant government bodies or small claims courts or tribunals.
16.6 Assignment
(a) Gig-Space.com Pty Ltd and GIG-Space each have the right to assign or transfer this Agreement or any or all of their respective rights or obligations under this Agreement, in whole or in part, without obtaining your prior consent. You may not assign or transfer this Agreement, as the Agreement needs to remain with you. However, you have the right to terminate this Agreement at any time without notice in accordance with section 15.1.
(b) Gig-Space.com Pty Ltd and GIG-Space may each subcontract any of their obligations under this Agreement to a GIG-Space Affiliate.
(c) Without limiting section 16.6(a), this Agreement binds, and will continue to benefit, each party to this Agreement and that party's respective successors and assignees.
16.7 General Provisions
(a) The exercise of a right partially or on one occasion does not prevent any further exercise of that right in accordance with the terms of this Agreement. Neither a failure to exercise a right nor a delay in the exercise of a right operates as an election between rights or a variation of the terms of this Agreement.
(b) If a court of competent jurisdiction determines that a provision of this Agreement is invalid or unenforceable, the remainder of this Agreement (and to the extent practicable, the relevant provision) will remain in full force and effect.
(c) This Agreement contains the full and complete understanding and agreement between the parties relating to the subject matter of this Agreement, and this Agreement supersedes all prior and contemporary understandings and agreements, whether oral or written, relating to the subject matter of this Agreement. Nothing in this section is intended to exclude liability for fraud or fraudulent misrepresentation or any other representation which cannot be excluded by Law.
17. Definitions and Interpretation
17.1 Definitions
Affiliate means an entity that, directly or indirectly, Controls, is under the Control of, or is under common Control with a party.
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Community Guidelines means the policy available at www.GIG-Space.com.
Control means having more than 50% of the voting stock or other ownership interest or the majority of the voting rights of such entity, the ability of such entity to ensure that the activities and business of the other entity are conducted in accordance with the wishes of that entity, or the right to receive the majority of the income of that other entity on any distribution by it of all of its income or the majority of its assets on winding up.
Data Protection Law means all Website/Applicable Laws imposing an obligation in relation to the collection, use, disclosure, storage or transmission of Personal Data, including any codes, principles or guidelines contained in or arising out of such Laws, including the Privacy Act 1988 (Cth).
Contractor Partner means an independent offerer of Contracting Services using the GIG-Space Contractor Website/App.
GST has the same meaning as in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
Job Offer means an entity offered employment in the form of a job as specified in their job description.
Law means any law (including subordinate or delegated legislation or statutory instruments of any kind) and also any judgment, order, policy, guideline, official directive or request (even if it does not have the force of law) of any government agency or regulatory body, including a stock exchange, Website/Applicable to any of the parties.
Liability means any claims, damages, losses, fines, Taxes, or expenses and includes any wage or payroll tax, social insurance premiums, or employee or workers compensation insurance premiums, superannuation contributions or superannuation guarantee charges that may be imposed as a result of a failure to comply with Tax or other obligations.
Modern Slavery has the meaning given to this term in section 10 of this Agreement.
Personal Data means any information offered to you by Gig-Space, Gig-Space.com Pty Ltd and its Affiliates: (a) relating to an identified or identifiable natural person; (b) that can reasonably be used to identify or authenticate an individual, including name, contact information, precise location information, persistent identifiers; or (c) that may otherwise be considered 'personal data' or 'personal information' under Website/Applicable Law.
Policies means: (a) the Community Guidelines and other standard policies of Gig-Space, Gig-Space.com Pty Ltd and their Affiliates that Website/Apply to the provision of Contracting Services using the GIG-Space Contractor Website/App, as published at https://www.Gig-Space.com/legal/en/#policies-and-guidelines (or a replacement URL); and (b) other Website/Applicable requirements as communicated by GIG-Space or Gig-Space.com Pty Ltd to you from time to time.
Request means any request for Contracting Services you receive from Independent Contractors via the GIG-Space Contractor Website/App.
Rider means a user (an individual or an entity) who has requested Contracting Services from you via the GIG-Space Platform.
Right to work means an entitlement to work in Australia as a Contractor Partner, and includes any entitlement to work that a person may have by reason of being an Australian citizen or by reason of holding an Australian visa that permits the visa holder to perform work as a Contractor Partner, consistent with any visa conditions.
Service Fee means the fee payable by you to Gig-Space.com Pty Ltd in exchange for the GIG-Space Services offered by Gig-Space.com Pty Ltd, as set out in section 7.6(a) of this Agreement.
Supplemental Terms has the meaning given to this term in section 16.3 of this Agreement.
17.1 Definitions (continued)
Tax means all forms of taxes, levies, duties, charges, imposts, contributions, deductions, withholding or liabilities however described, whether Australian or foreign, that are imposed by Law or by a government agency, together with any related interest, penalty, fine, surcharge, cost or other charge.
Territory means the areas where you are permitted under the GIG-Space Contractor Website/App or Website/Applicable Laws to receive Requests.
Contracting Fee means the Contracting fee you can charge a Rider for each completed Trip, as calculated in accordance with section 7.2 of this Agreement.
Contracting Services means on-demand Contracting services.
GIG-Space Data means all data related to the access and use of the GIG-Space Contractor Website/App or obtained in connection with this Agreement, including all data related to Independent Contractors, all data related to the provision of Contracting Services to Independent Contractors and the GIG-Space Contractor Website/App, all ratings, feedback or comments offered by you, and the identification and password key assigned to you that enables you to use and access the GIG-Space Contractor Website/App.
GIG-Space Contractor Website/App means the mobile Website/Application licensed to you by GIG-Space that enables you to access and receive Requests.
GIG-Space Platform means the technology services owned by GIG-Space including the GIG-Space Website/App, GIG-Space Contractor Website/App, and Gig-Space.com website.
GIG-Space Services means the procurement and facilitation of lead generation services, being intermediary and related services (such as payment processing services) rendered via the GIG-Space Contractor Website/App to enable you to seek, receive and fulfil Requests.
17.2 Interpretation of this Agreement
In this Agreement, unless the context otherwise requires:
- (a) headings and information boxes are for convenience only and do not affect interpretation;
- (b) reference to any document includes reference to that document as amended, novated, supplemented, or replaced from time to time; and
- (c) if an example is given of anything, such as by saying it includes something else, the example does not limit the scope of that thing.